Odisha Achieves 96% Resolution Rate in CM’s Grievance Hearings

Bhubaneswar: The Odisha Chief Minister’s Grievance Cell has set a new benchmark in citizen-centric governance, achieving an impressive 96% resolution rate in public hearings.

This milestone underscores the state government’s commitment to addressing people’s concerns swiftly and effectively.

The grievance cell has become a vital platform for citizens to directly raise issues ranging from local infrastructure to welfare schemes.

By ensuring timely redressal, the initiative has strengthened trust between the government and the public.

Officials highlighted that the high resolution rate reflects improved administrative mechanisms, enhanced accountability, and a proactive approach to governance.

The initiative is being hailed as a model for participatory democracy, where citizens’ voices are not only heard but acted upon.

With this achievement, Odisha continues to reinforce its reputation as a state prioritising transparency, responsiveness, and inclusive development.