Bhubaneswar, July 28 (UNI) Around 91 percent of complaints received under Odisha Chief Minister Mohan Charan Majhi’s grievance redressal programme have been resolved till the 12th round, according to the Chief Minister’s Office (CMO).
Out of the 11,516 complaints received so far, 10,502 have been addressed, while the remaining are currently under process, the CMO stated.
The 13th round of the Chief Minister’s Grievance Hearing Programme was held today at the Grievance Hearing Room in Unit-2, Bhubaneswar, where Chief Minister Shri Mohan Charan Majhi personally listened to the grievances of citizens and initiated necessary steps for their resolution.
As per protocol, the Chief Minister began the day by meeting Divyang (differently-abled) complainants waiting outside the grievance room and received their petitions individually. He then proceeded inside to hear registered complainants.
Majhi directed the departmental secretaries present at the venue to ensure prompt redressal of all grievances submitted.
At least nine ministers from his council also participated in the hearing process.
Under the single-window system, immediate medical aid is being provided to individuals suffering from critical and terminal illnesses through the Chief Minister’s Relief Fund. A senior medical team
is stationed at the venue for this purpose.
Today, medical assistance was provided to three individuals for their treatment costs. Since the beginning of the year, a total of 51 beneficiaries have received assistance amounting to Rs 55
lakh under this scheme.
